Currency Convertor

Risk Warning : CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 62% of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Currency Convertor +
Afterprime / Help

Help

Welcome to our Help Center

Afterprime - Contact Us

Popular FAQs

How do I deposit funds to my account?

You can make a deposit inside your Client Area using any funding option that suits you best. There are no fees on deposits. See more info here

How do I open a MetaTrader account?

You can open an account in the Client Area, efficiently and securely. Click here to open an account with us.

Where is Afterprime Europe regulated?

Afterprime is the trading name of Afterprime Europe Ltd which is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with CIF number 368/18. For more information, please click here.

Will my funds be protected at Afterprime?

As a member of the Investors Compensation Fund (ICF) in Cyprus, all retail clients of Afterprime Europe Ltd are covered in the event of default by Afterprime Europe Limited. Eligible clients are covered with an amount either equal to twenty thousand Euros (EUR 20,000), or 90% of the covered investor's claim, whichever is lower (per client).

What is the minimum amount needed to open a trading account?

The minimum amount needed to open a trading account is 100 EUR.

Is Afterprime an STP broker or a Market Maker?

Afterprime is an STP broker and the prices we receive from our liquidity providers are passed onto you with no dealing desk intervention.

How can I lodge a complaint?

Please follow the Company's Complaint Handling Policy

What leverage does Afterprime Europe offer?

Afterprime Europe offers leverages in accordance with ESMA guidelines. For Retail Clients the maximum leverage can be offered is 30:1.

More specifically, Retail Clients in the EU/EEA region under Afterprime Europe have access to:

  • 30:1 for major currency pairs;
  • 20:1 for non-major currency pairs, gold and major indices;
  • 10:1 for commodities other than gold and non-major equity indices;
  • 5:1 for individual equities;
  • 2:1 for cryptocurrencies

For professional clients the maximum leverage can be offered is 200:1.

How do I close my trading account(s) with Afterprime Europe?

Once you have closed all your positions and you have withdrawn your funds, you can send your request to support@afterprime.eu providing details of the account(s) you’d like to close and the Company will proceed accordingly.

How do I delete my personal data?

Please note that due to regulatory requirements we may not be able to completely delete all the personal data associated with your trading account. We have legal and regulatory obligations to retain our Client and account data for a certain number of years. For more information, please see our Privacy Policy.

Does the Company charge any fee for the account closure?

The Company does not charge any fee for the closure of the account. For more information, please see our Costs and Associated Charges Policy.

Need Help?

24/5 Chat support

Get 24/5 chat support with our friendly customer service agents at your service.

FAQs

Browse our FAQs for detailed instructions on specific trading features.

+

This website is operated by Afterprime Europe Limited (ex H.C.F.S High Capital Financial Services Limited), a Cyprus Investment Firm ("CIF") that is registered under the laws of the Republic of Cyprus with registration number HE360438, authorized and regulated by the Cyprus Securities and Exchange Commission, ("CySEC") under a CIF License number 368/18.

Afterprime is a tradename of Afterprime Europe Limited.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 62% of retail investors' accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please refer to our full Risk Disclosure Notice.

This website does not contain, and should not be construed as containing investment advice or an investment recommendation or, an offer or solicitation for any transactions in financial instruments.

This information is not directed or intended for distribution to or use by residents of countries/ jurisdictions outside the European Economic Area (EEA), including but not limited to Belgium and USA, since the Company does not offer its services to any third countries where trading CFDs is prohibited.